About BikeExchange

BikeExchange is the internet interface between bike retailers and consumers looking to find and buy their dream bike, parts, accessories and more.

You've landed on BikeExchange while looking for a bike or bike accessories, and you've come to the right place! We love and live bikes, and that's why we've been sharing our passion with all of Australia's bike fans since 2007. Here you can buy bikes right from your own home as well as bike accessories, bike parts and bike clothing. In our blog we keep you up to date with the latest bike trends. Here you will also find a lot of useful information about buying a bike, especially our e-bike world offers you a lot of information that will make your purchase decision easier.

How BikeExchange works

BikeExchange is the internet interface between customers and bicycle dealers. Via BikeExchange you can buy bikes and accessories from a local bike dealer, not from just any online shop. On our website, over 200 professional bicycle dealers from all over Australia offer you their products. The special thing about it: both sides profit from it! On BikeExchange the dealers can present their assortment online with little effort, customers can get information online, compare articles and prices, and then order from a dealer or go shopping in their store. Brands, models, prices, colour variations or sizes - on BikeExchange the customer has the choice, gets advice and service and leaves the sales where they belong - in an established bike shop. This brings customers back to the shop and strengthens the local trade.

A look back: a brief company history

BikeExchange was founded in 2007 by two childhood friends Sam Salter and Jason Wyatt in Australia. The two launched an online platform for everything related to bicycles, which soon established itself as Australia's largest bicycle marketplace. Little by little, the online marketplace conquered the whole world and is now an international group with over 100 employees in eight countries. In November 2018, we were proud to present the video for the first global BikeExchange brand campaign "Where the World Rides", which was launched with the brand film shown here and is currently live in all 10 BikeExchange countries. The video will be broadcast in four languages (English, German, Dutch and Spanish).

Living passion: the Pro Cycling Team

BikeExchange remains true to its roots and has been involved in professional cycling as a sponsor of UCI Pro Cycling Team GreenEdge since its inception in 2011, initially as an online partner / sponsor, several times as a jersey sponsor and in 2016 as a name sponsor of Orica-BikeExchange.

2021-2022 BikeExchange has been the title sponsor of the Pro Teams for men and women under the name TEAM BikeExchange.

Get in touch with us

Buying a bike isn't an everyday thing, so it's normal to have questions. Our friendly and highly skilled team is ready to provide support. The best way to get your questions answered is by directly contacting our expert crew. You can reach our customer service hotline from Monday to Friday, between 9 am and 5 pm AEST, on 1300 471 320. Alternatively, shoot us an email through our contact form and we'll get back to you as soon as possible. Don't hesitate to reach out directly to our retailers too! You can do that during their business hours using the phone number or the email contact form provided in each listing.